‘Banks are not supportive,’ say SMEs
Dec 02 2009
SMEs don't trust their bank managers
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Bank managers are among the least trusted group to approach when owner-managers are seeking financial advice, according to research from Close Invoice Finance.
Some 42 per cent of small businesses say they would turn to their accountant for help, followed by fellow business owners (35 per cent). While just 30 per cent say they would ask their bank manager for support, an increase from 20 per cent last year.
Graeme Marsh, managing director of personal fitness business Aegis Training, says: ‘I find the banks really unhelpful. Even getting someone to sit down and go through your finances can be very difficult. And in terms of getting funding, it’s still very much a case of computer says no with them.
‘I imagine they probably have spent a lot of money on PR over the last year. But I don’t believe they are friendly to small businesses, particularly as they place huge charges on lending arrangements that they wouldn’t dream of doing on consumer accounts.’
The research suggests that the size of a business affects where it goes for advice. Just one in four SMEs employing up to 50 people said they would approach the banks in comparison to over 42 per cent of larger small businesses (101-250 employees).
According to business advisory firm Clifton Asset Management, any thaw in bank lending is being offset by a raft of new stealth charges.
Comment by Simon Carter
Thursday 4th February 2010What this article says is very true the banks being very rigid, criteria is entered into a computer, the human elemant is gone. There is very little flexibility and further to this the servie is often lacking. Despite this 80% of all invoice finance facilities are run by banks. There are other sources of finance than your bank and quite often a specialist invoice finance provider will tailor a solution for your business and provide a much better service than a bank (especially when it comes to credit control). Simon www.factorinquoteuk.com
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