smallbusiness.co.uk: Helping your business think big

Tim Witcherley, director of Cognition, suggests sending questionnaires out to your customers to help fine-tune your marketing.

See also: How to use your website to win customers

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SmallBusiness.co.uk delivers comprehensive advice and support to the UK's 4.5m small businesses. Our goal is to help owner managers start, run, grow and succeed in business, helping you turn your business idea into a working, profitable business.