Discussing a staff member’s body odour

Apr 03 2006

It is important to give the individual feedback because they might be unaware of the problem or there might be a medical reason and they are unaware it is impacting on other people. While giving negative feedback is never easy there are steps you can take to make it easier on both yourself and your colleague. It is important to book a room or office where you can talk in private and people won’t overhear. Pick a time that is suitable for the colleague concerned and think about the most appropriate person to raise the issue, perhaps it should come from their line manager. Raise the issue in a polite but direct manner and then give the individual the opportunity to react or ask for advice. Remember that there could be a medical reason or another personal reason for such health problems, and it is important to listen to and be understanding towards the individual so that the individual is made to feel as comfortable as possible.

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