smallbusiness.co.uk: Helping your business think big

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Q: Is it reasonable to ask and expect a franchisor to provide a full list of their franchisees and contact details, and let you contact anyone on the list to hear about their experiences?

Jun 14 2007

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Answered by: Julie Waites Ask a question

Yes, it is reasonable to expect this and if a franchisor does not willingly provide such a list, you may wonder why. From your perspective, you need to try to identify franchisees that have a similar background to you and who, ideally, are operating in a similar geographical area, so that you can draw some meaningful conclusions.

Comments [2]

Comment by Bob Evans

Wednesday 5th March 2008

I bought and then backed off an etyres franchise, They do not let the franchisees talk to each other!

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Comment by Andy McDowell

Wednesday 4th June 2008

Absolutely. I am considerin g a food franchise right now with wok2go, and have been provided a full list of all franchisees as well as case studies with contact details.

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