smallbusiness.co.uk: Helping your business think big

Fed-up small businesses are considering dropping the Royal Mail as their postal services supplier.

In response to the threat of a national strike, 75 per cent of SMEs reveal they are looking elsewhere for a more reliable service, according to a survey from the British Chambers of Commerce (BCC).

Ian Middleton, managing director of Argenteus Jewellery, says: ‘We’re holding back on the online side of the business at the moment because of what’s happening with the postal strikes.'

Of the 250 companies surveyed, 90 per cent said they were concerned about the planned industrial action.  

Steve Hughes, economic policy adviser for the BCC, says: ‘The results of this survey are quite explicit. Businesses are very upset by what's happening and they're worried about how it will affect their services.

‘All they want is consistency. That means the Royal Mail providing a service they can rely on and at the moment they can't do that.’

In a recent poll by SmallBusiness.co.uk, 76 per cent of respondents said it had affected them.

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