Latest Technology in Business Questions and Answers
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Find the right web browser
I use both Mac’s and PC’s, but some of the functions on my Content Management System don’t work properly across both web browsers (Safari and Internet explorer). Are there any other browsers out there that I can buy cheaply?
Mac or PC?
How do I decide between buying a Mac or a PC for my business, other than picking my favourite Peep Show character from the adverts?
Slow internet speeds
Access to the internet from our office is really slow and the general computer network is also poor. Can you suggest how we can improve on this?
Web publishing courses
I’m looking to develop my web publishing skills. Are their any good courses you can recommend or suggest I go on?
How to start building a website
I need to build a website for my business where do I start and how do I go about doing this?
Buying domain names
I’m in the process of buying a domain name. Should I be buying variations to this domain to prevent competitors purchasing them; If so how many?
Publishing useful links on websites
We publish links to other firms on our website. Is it advisable to include a disclaimer on our site to avoid possible legal issues and, if so, what should it cover?
Making the most out of blogs
I want to start a blog to give updates about my business and to promote it. Is there any other content I should put in to attract the most users and to get the most out of it?
Choosing the right IT support for your business
I’ve had a few problems with my computers over the past year – bigger problems than I’ve been able to fix and it’s cost me a packet. I now realise we should get some IT support. How do I go about choosing someone reliable and not too expensive? Are there professional certificates that they should have for example?
The advantages of computer networking
We now have four computers in our office. People tell me it’s worth networking them together, but I don’t really see the need. Can you go through the advantages of doing so - can’t we just email documents to each other seeing as it’s free?
The difference between wireless and WiMax
What is the difference between normal wireless and WiMax? Or is it the same product labelled differently?
Advantages of wireless technology
People keep telling me wireless is the next big thing, but I work from a small office. Are there any other advantages of having wireless devices or is it just so that your office looks tidy – i.e. not covered in cables?
Setting up e-commerce though a website
I have built a website that shows details of products that I would like to be available for sale, how do I go about setting the site up as a transactional site, and what key elements do I need to add?
How to back up data
What is the best way to back up my company data?
What are spyware and malware?
What are spyware and malware?
Computer jargon explained
I’m about to buy some computers for my new office. Can you explain what the terms RAM, processor speed and hard drive refer to?
Search engine optimisation
How do I go about implementing SEO (search engine optimisation) strategies to help increase the traffic to my website?
Purchase receipts - eBay business
I have started an e-bay business. As most of the stuff I buy is from eBay, I do not have any paperwork, receipts for purchases. What do I need to record for the tax man?
Quality of mobile phone calls
What affects the quality of a mobile phone call? We have several sales people on the road with mobiles and I wondered whether the provider or the phone itself is most affecting the poor quality of reception we’re getting?
The limitations of VoIP
I’m setting up a small office phone system and I'm realising the limitations of VoIP. I have an office and an assistant. My assistant picks up all calls and announces who is on the phone. Usually, I want him on the phone with me (to take notes, be aware of what's going on, etc.). What I realise is that with VoIP, if he wants to be on the call with me, he has to conference me in. Then all other incoming calls go straight to voicemail. If it were an analog phone, and we had two lines, we would both be on line one, leaving line two free for incoming calls. So, is there a way my assistant can be on the VoIP phone with me and still be able to see other incoming calls?
Choosing an Internet solutions provider
There are so many providers of internet solutions for small businesses that I'm finding it hard to decide who to choose. What should I be looking for when trying to get a good deal on combined broadband, email and telephone packages?
Getting your business online
I would like to start a business on the internet. Can you tell me what I should do as a first step?
Registering your company and domain name
If I register a company should I also choose a domain name?
Telecoms infrastructure for small businesses
As a small business where can I go to get help with my telecoms infrastructure, i.e. engineering support?
Setting up online
I already have an ebay store selling craft items but find ebay costs very high. I have had it for a year now and business is quite good. I would like to make an online shop and am grateful for any advice offered about setting one up. Would you advise setting it up using an ecommerce company. It would cost me £100 set up fee and £20 a month. How, if I’m entitled to one, would I go about getting a grant to help with purchasing extra stock?
Using computers to send faxes
How do I go about using my computer for faxing purposes?
How to set up online payment
How do I set up Switch payments on my website for my customers
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