Latest News
Social media uptake high among SMEs
Small businesses are embracing social media to source new business and stay in touch with existing customers, finds research.
Retailers predict mobile commerce surge
Almost nine in ten retailers believe mobile commerce will impact shopping in the next two years, yet less than one in five have a mobile strategy in place, finds a survey.
SMEs keep hold of old PCs
Seven in ten small businesses fail to replace old PCs that they rely on to store business-critical data, research finds.
Bad websites threaten SMEs
Poor quality websites are scuppering the trade of small businesses, finds research.
SMEs strict on employee internet use
Nearly three quarters of UK workplaces restrict their employees’ access to the internet, research finds.
Businesses tune in to social media
Businesses are going social, as a third of UK companies have now signed up to online networks.
‘Generation Gmail’ a threat to SMEs
A new generation of young email users dubbed ‘Generation Gmail’ is threatening to put business at risk with inappropriate email usage at work.
Businesses spurn Twitter and Facebook
Despite the hype around social media websites, only 1 per cent of owner-managers think chatting with customers on Twitter or Facebook is key to creating good customer experiences.
Businesses still not comfortable with social media
Small businesses are neglecting to interact with their customers through social media, research finds.
Funding for small business tech projects
The Technology Strategy Board is to invest up to £2 million in feasibility studies for technology projects led or undertaken by small companies.
Long-winded conversations costing small businesses
Some 38 per cent of owner-managers spend over 45 minutes a day in long-winded conversations with suppliers, customers, colleagues and partners.
Most online retailers guilty of spamming
More than half of UK online retailers send unsolicited emails, research finds.
Businesses bamboozled by jargon
Four in ten managers admit confusing jargon has duped them into buying needless technical solutions from IT salesmen.
Email marketing seen as spam
Consumers see no difference between marketing emails and spam, says research.
Email is "counter productive"
Modern office workers are being overwhelmed by a deluge of unwanted data, says research.
