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Rise in retail spending

'Curious' rise in retail spending

The chancellor has called the record rises in retail spending experienced during May 'particularly curious' in the light of the credit crunch.

'Instant response' expected from businesses

'Instant response' expected from businesses

Businesses are now expected to provide an 'instant response to absolutely everything', a copywriter believes.

Over-emailing 'bad for business'

Over-emailing 'bad for business'

Companies should be 'careful' when sending emails to their clients and avoid 'bombarding' them, the Institute of Direct Marketing (IDM) says.

Email 'to be replaced' as a marketing tool

Marketing through email will be replaced by other ways of promoting firms online, it is claimed.

User reviews can 'kill' or 'cure' your business

User reviews can 'kill' or 'cure' your business

The internet has led to a new breed of reviewer that has the power to communicate to millions of people the pros and cons of your business.

Internet campaigns 'raise profiles on a low budget'

Organisations and charities can use the internet to raise their own profiles, according to a publisher.

Misleading advertising to be banned

Businesses are to be protected from misleading advertising by new legislation coming into force on 26 May.

New law stops 31 types of scam

Regulation is about to come into force to protect consumers from 'unfair trading practices'.

Good relationship with customers 'more important for small business'

Developing a good relationship with customers and suppliers can be the key to success in small business, it has been claimed.

OFT 'failed' in preventing domination of supermarkets

The Office of Fair Trading (OFT) has 'clearly failed' in preventing the domination of supermarkets, according to the Federation of Small Businesses (FSB).

SMEs gain access to public sector contracts

The Department for Business, Enterprise and Regulatory Reform (BERR) is trialling a new service which will provide small and medium-sized businesses with the chance to view thousands of public sector contract opportunities.

Most businesses 'affected by sneaky sales practices'

A government study has shown that some 53 per cent of SME owners believe their business is affected by others' unfair sales practices.

Direct marketing 'still effective' and flexible

Direct marketing is still considered effective because of the flexible nature of its methods, according to an industry expert.

Current customers 'most valuable assets'

In times of economic uncertainty, existing customers are a 'godsend' and need to be treated well in order to retain their business, according to a blog on online marketing e-consultancy.

Design support for London's small business

The London Development Agency (LDA) has announced a £3.5 million design support programme for London's small businesses.

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