SME suppliers: Size matters
Aug 12 2008
SME suppliers: Size matters
More than half of private sector businesses believe SME suppliers are less competitive than their larger counterparts, according to new research from BT Business and Cisco.
Some 87 per cent of the 253 recipients say small businesses are more likely to have the personal chemistry conducive to a smooth supplier relationship. However, 57 per cent do not believe SMEs are able to provide around the clock support, and 52 per cent say they are unlikely to offer competitive rates.
John Dunsmure, managing director of the British Chambers of Commerce, says: ‘These findings are extremely worrying for UK businesses and especially start ups. As such I would urge businesses to outsource anything that is secondary to their core business competence and invest their precious resources in what will help set them apart from the competition.’
However, 72 per cent of procurement managers believe small businesses are well placed to offer a more personalised service than their larger competitors, with customer service and responsiveness cited in the top five reasons to award contracts.
Comment by Michael Moor
Wednesday 20th August 2008In my opinion, this only serves to highlight the difficulties small businesses face with regard to red tape. We cannot afford to have a special member of staff to deal with the vast array of compliance issues, so the proprietor has to do it him/her self, instead of promoting and managing the business. It really is time somebody told the government and its body of officials how much they are stifling those who create the wealth it loves to spend!
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Comment by Gary Brindley
Saturday 18th October 2008I promote SMEs in the UK through online marketing and this is another pointer to those small businesses that not taking online marketing seriously may cause serious harm, especially as times get tougher. On the web small businesses play on a level field, but only if they invest.
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