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Latest Small claims Questions & Answers

Terms and conditions

I’m self-employed and have recently worked for a company that gave me use of its van. While unattended it was scratched and now the company is holding back payment of an invoice so that it can charge me for the repair. Can they do this?

Return of company property

An employee has left the business and refuses to return a company laptop. How can we recover it?

Chasing late payments

I am a sole trader and I have not been paid for work carried out due to a misunderstanding over the painting of a door, where do I stand legally with regard to getting the money owed to me?

Chasing debt

I invoiced a client three months ago and have been chasing payment since. I’m not getting anywhere, so what should I do?

Late payment penalties

I am having trouble with companies not adhering to the 30-day payment terms. Some are not paying after three months even with constant phone calls. Is there anything I can do to make sure they pay on time? For example, penalties for late payment.

Advice on an unpaid invoice

A customer has refused to pay my invoice in full and has offered a smaller amount for work already done. Is there any simple action I can take to get the rest of the money due?

Failure to pay an invoice

What can I do about a customer who is refusing to pay outstanding invoices?

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