Communicate with stressed staff, group says
Aug 14 2008
Staff are more likely to feel 'valued and heard' if their stress in the workplace is acknowledged, according to the International Stress Management Association (ISMA).
A spokesperson for the group comments: 'In today's society of lean, mean and fast [work], organisations see people as resources and sometimes treat them like robots.'
She adds that, as a result, managers should be trained to assess potential causes of stress 'sensitively and dispassionately' because the condition can lead to long periods of absence and illness if not handled correctly.
In response to complaints about stress, managers should take staff aside and ask them whether there is anything that can be done to improve the situation, the ISMA spokesperson says.
A report produced by the Stroke Association and Siemens, entitled Stroke in Business, found 73 per cent of the UK workforce feels stress as a result of work, with 47 per cent dealing with it through anger, 43 per cent by crying and 38 per cent drinking more when stressed.
A spokesperson for the group comments: 'In today's society of lean, mean and fast [work], organisations see people as resources and sometimes treat them like robots.'
She adds that, as a result, managers should be trained to assess potential causes of stress 'sensitively and dispassionately' because the condition can lead to long periods of absence and illness if not handled correctly.
In response to complaints about stress, managers should take staff aside and ask them whether there is anything that can be done to improve the situation, the ISMA spokesperson says.
A report produced by the Stroke Association and Siemens, entitled Stroke in Business, found 73 per cent of the UK workforce feels stress as a result of work, with 47 per cent dealing with it through anger, 43 per cent by crying and 38 per cent drinking more when stressed.
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