Managerial incompetence resulting in stressed workforce
Jun 17 2011
Managers have their head in the sand
A lack of competence and misplaced confidence among bosses is creating a stressed out, unfulfilled workforce, research finds.
According to a survey of 2,000 employees by the Chartered Management Institute (CMI), more than half (55 per cent) do not think their manager exhibits the right level of confidence or possesses sufficient ability to do the job.
Just 38 per cent of employees report that their boss thinks he or she is good at what they do.
Nearly three quarters of workers (74 per cent) are forced to take decisions at work they don’t feel trained or qualified to make.
Additionally, the figures show that almost four in ten employees (39 per cent) feel their boss’s behaviour increases stress levels, just over a third (34 per cent) complain that their boss negatively affects enjoyment of their job and one in ten blame their boss for declining health.
The results mirror the CMI’s latest Economic Outlook survey which reveals that 70 per cent of managers report a drop in morale over the past six months.
One of the biggest concerns highlighted in the survey is that employees feel their bosses are unapproachable. In the past month nearly two thirds (61 per cent) have wanted to ask their boss for help making a decision, but have not been given the opportunity.
The lack of support results in nearly one in four (23 per cent) regularly worrying about making decisions at work, one in three (32 per cent) losing respect for their manager and 10 per cent covering up mistakes that they have made.
Ruth Spellman, CMI chief executive says, ‘Today’s results prove that managers must do more to meet their team’s needs, if UK plc is to thrive.
‘It is key that managers demonstrate both competence and confidence in their role if they are to make certain their teams are engaged and reaching their full potential.’
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