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Increase your sales!

Five chapters of the FT Guide to Business Start Up are dedicated to helping you sell your product - vital to your business success. To order your copy now click here

Marketing Made Easy

With Marketing Plan Pro. Fast, easy, and complete this easy-to-use tool will enable even the most inexperienced marketer to create and implement practical marketing plans to find customers, raise awareness of your business, and increase sales.Click here to find out more

CRM solutions from Sage

Sage offers several CRM software solutions and their online guide will help you find the the right one for you.

The basics of Customer Relationship Management (CRM)

A no-nonsense introduction to the basics of Customer Relationship Management (CRM) and how to use it.

Subscribe to Increase CRM

Increase CRM is a subscription-based service that you can use to manage and monitor your sales force, call centre, marketing team and customer services.

Get Microsoft Dynamics CRM

This service by Microsoft gives an overview of Microsoft Dynamics CRM as well as the chance to put you in touch with one of their experts.

Find a CRM service

b2bCRM offers web-based CRM systems that are easy to start-up and to use. Data fields, overviews and reports are easily customised - with no need for consultants.

Free guide to customer loyalty

Download a guide to learn about the key factors in building and sustaining an improved customer loyalty strategy.

Improving your relationship with customers

This section of the Business Link government site offers advice on how to develop a successful business-customer relationship.

More Resources

Green business – what's the point?







The challenge of growth for small business

The challenges of growth for small business

New business must be won by creating a good first impression with customers and procurement managers...

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video
Creating a successful business plan

Creating a successful business plan

Setting out a plan for your business can seem like a daunting task, especially before you've even got it off the ground.

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video
Web seminar | top tips for start ups

Top tips for startups

Every successful business has a few things they wish they'd known before they started...

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video
Business start up webinar

What type of business should you start?

At what point do you decide you're in business...

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video

How to be a start-up success

Marc Barber, editors blog

Marc Barber  07/08/2008

There are three common elements to a start-up successfully negotiating those tricky first few years: an honest appraisal of ability, market research, and finance. Have your say »

Burning the candle at both ends

Penny Profit blog

Penny Proffit  30/06/2008

The romantics among you may think that running your own business might be relaxing. Have your say »

Quality content is the foundation of Search Engine Marketing

Small business Guest blogger

Guest Blogger  21/07/2008

Search Engine Marketing (SEM) is in essence the theory and practice of getting a website onto the first page of 'natural' (sometimes called 'organic') search results on the important search engines for important keywords. Have your say »

Prize Draw

 

Enter our prize draw!!

You've probably noticed smallbusiness.co.uk has a brand new look. You can personalise the homepage to suit your needs and there's lots of new content including video, blogs and the small business resource centre. 

We're interested to know what you think about the new small business site, so we'd like you to take this opportunity to have your say. All entrants will be entered into our free prize draw to win a bottle of champagne provided by our partners at Laithwaites! Enter here

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