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With Marketing Plan Pro. Fast, easy, and complete this easy-to-use tool will enable even the most inexperienced marketer to create and implement practical marketing plans to find customers, raise awareness of your business, and increase sales.Click here to find out more
CRM solutions from Sage
Sage offers several CRM software solutions and their online guide will help you find the the right one for you.
The basics of Customer Relationship Management (CRM)
A no-nonsense introduction to the basics of Customer Relationship Management (CRM) and how to use it.
Subscribe to Increase CRM
Increase CRM is a subscription-based service that you can use to manage and monitor your sales force, call centre, marketing team and customer services.
Get Microsoft Dynamics CRM
This service by Microsoft gives an overview of Microsoft Dynamics CRM as well as the chance to put you in touch with one of their experts.
Find a CRM service
b2bCRM offers web-based CRM systems that are easy to start-up and to use. Data fields, overviews and reports are easily customised - with no need for consultants.
Free guide to customer loyalty
Download a guide to learn about the key factors in building and sustaining an improved customer loyalty strategy.
Improving your relationship with customers
This section of the Business Link government site offers advice on how to develop a successful business-customer relationship.
Other Sales & Marketing Resources
Building an online presence
No matter what kind of business you are in, an online presence is a vital.
Business continuity planning
Ensure that your business can keep going in any circumstances, with a business continuity plan.
Internet marketing
How small businesses can market themselves online, and the importance of an internet marketing strategy.
The death of the salesman
Marc Barber 25/06/2008
In the largely male world of sales, the best deal closers invariably carry the conviction they are irresistible to the fairer sex. Have your say »
Burning the candle at both ends
Penny Proffit 30/06/2008
The romantics among you may think that running your own business might be relaxing. Have your say »
Patrick Forsyth, author of 100 Great Sales Ideas
Guest Blogger 12/05/2008
Whatever kind of small business you have, you probably didn't start it because you wanted to sell things. Perhaps you have technical expertise, design flair or a bright idea. Yet people won’t beat a path to your door unless you tell them about your business and do so convincingly. Have your say »
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